IT Support Professional - Cycle 3
Many IT professionals begin their careers in IT support-related positions. Passing this course and earning the TestOut PC Professional and A+ certifications verifies that you have the necessary skills to work as an IT support professional. In an IT support job, you’ll be asked to install, repair, configure, secure, and manage computer hardware, operating systems, and software in home or corporate environments. These are the most basic and foundational skills required of all IT professionals. Additionally, communication, listening and analysis skills are essentials for interacting with customers.